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Our helpdesk team uses Rastly to summarize tickets, propose replies, and translate customer notes. It reduced manual editing, and the Pro plan lets supervisors run weekly analytics without hitting limits. The result: fewer escalations and happier customers.

We tested several AI assistants for marketing copy and translations; Rastly consistently produced the most 'human' rewrites. The tone controls are subtle but powerful, and the privacy stance gave our legal team confidence to approve broader use across campaigns.

Rastly's chat API was painless to integrate with our internal portal. The streaming responses are fast, and usage limits are transparent so finance never worries about overage surprises. We now generate first-draft knowledge articles in minutes instead of hours.

As a product team, we use Rastly daily for specs, quick translations, and competitive summaries. The pricing is straightforward, and the Standard plan easily covers heavy collaboration days. What I appreciate most is the clean UI and that the model stays on task without drift.

We rolled out Rastly to a multilingual support queue and it's been stellar. The assistant switches between English and Ukrainian smoothly, rewrites replies in a friendly tone, and flags anything that might be risky before sending. Our CSAT ticked up and new agents onboard faster.

Rastly has transformed how our team handles research and customer emails. The chat feels natural, remembers context, and gives sources when we ask for them. Within the first month we cut response times by roughly a third and finally stopped bouncing between tools.